Q. Do you have certificates about the led tube light?
A: we have got CE,RoHS,EMC,LVD certificates
Q. What about the quality ?
A: Quality is our life, All our light have passed QC quality test,2years warranty,50000Hours working span.24 hours aging test before shipping.
Q. How to deal with when the goods have problem within 2years ?
A: if the goods have some problem then we will assist you to solve it, we should check the problem first,then send the materis or send new goods to you.
Q. Which payment do you accept ?
A: T/T,west union,paypal,L/C, 30% deposit first,Then we start production, nearly finished with 2 days, 70% balance will be paid before shipping.
Q. How about the delivery time ?
A: Sample order within 3working days,3-5working days for normal order, 10-30 working days for mass order.
Q : How much does it cost to ship to my country?
A : The freight will be given by the freight company based on your Gross Weight and CBM.